These Terms & Conditions apply to all tickets and passes purchased for the film festival taking place from Friday 20th to Sunday 22nd November 2026 (“the Festival”). By purchasing a ticket or pass, you agree to be bound by these Terms & Conditions.

1. General Information

   1. The Festival includes film screenings and additional events held at Curzon Bloomsbury (Renoir Screen), Bertha DocHouse, The Social and other venues as announced.

   2.  The Festival is organised by LDNDOCS Ltd (“the organiser”, “we”, “us”).

   3.  Programme details, including venues, speakers, films and timings, may change. Such changes do not entitle attendees to a refund unless a screening or a substantial part of the Festival is cancelled.

2. Tickets & Passes – General Conditions

   1.  All tickets and passes are sold subject to availability and are valid only for the dates and events stated.

   2. Passholders and ticket holders are responsible for ensuring they can present a valid digital ticket, pass, QR code or confirmation email on entry. 

   3. Entry is subject to venue capacity limits and any applicable age restrictions set by the venue or film classification.

   4. LDNDOCS shall not be liable for any cancellation, postponement, interruption or alteration of a screening, event or festival programme resulting from circumstances beyond its reasonable control, including but not limited to severe weather, natural disasters, government action, public health emergencies, industrial disputes, venue closures, power failures or other force majeure events.

   5. Attendees must not possess, use, supply or distribute illegal drugs or controlled substances at any festival venue or in the surrounding area. LDNDOCS and its venue partners operate a zero-tolerance policy in relation to illegal drugs. Any breach may result in immediate removal from the venue and/or festival, cancellation of tickets or passes without refund, and referral to the police where appropriate.

   6. We reserve the right to refuse entry or remove any attendee who breaches these Terms & Conditions, venue rules, or behaves in a manner likely to cause nuisance, disruption, distress or danger to others. No refund will be issued in such circumstances.

3. Code of Conduct

   1. All attendees are expected to conduct themselves in a respectful and responsible manner. Harassment, threatening or abusive behaviour, discrimination, violence, damage to property, unlawful activity, or failure to comply with reasonable instructions from festival or venue staff may result in refusal of entry or removal from the festival without refund. 

   2. We accept no responsibility for loss, damage, or theft of personal property.

   3. Attendance is at your own risk. Nothing in these Terms excludes liability for death or personal injury caused by our negligence.

4. Individual Screening Tickets

   1. Individual screening tickets admit one person to the specified screening only.

   2. Seating is subject to availability and venue policies. Late arrival may result in refusal of entry.

   3. Individual screening tickets are sold by the relevant ticketing partner or venue and are subject to the terms and conditions of that ticketing partner or venue, including any applicable refund and cancellation policies.

   4. If a screening is cancelled, LDNDOCS will endeavour to offer a suitable replacement screening where available. If no suitable replacement is available, a refund will be issued for the cancelled screening only.

5. Screenings Pass

   1. The Screenings provides access to all film screenings included in the official LDNDOCS Festival programme and taking place at Curzon Bloomsbury (Renoir Screen), Bertha DocHouse and Garden Cinema during the Festival (Friday 20 November to Sunday 22 November 2026).

   2. Access to individual screenings remains subject to advance reservation requirements and venue capacity limits. To guarantee a seat at selected screenings, pass holders must pre-book by Friday 6th November 2026. After this date, access to screenings will be subject to availability and venue capacity.

   3. The Screenings Pass does not include access to parties, panels, or social events unless otherwise stated.

6. Screenings Pass+ 

   1. The Screenings Pass+ includes all benefits of the Screenings Pass, plus: a) Free access to Masterclasses on Friday 20th November 2026 (venue TBC), b) Free access to LDNDOCS Party on Saturday 21st November 2026 (The Social - 5 Little Portland St, London W1W 7JD).

   2. Access to individual screenings remains subject to advance reservation requirements and venue capacity limits. To guarantee a seat at selected screenings, pass holders must pre-book by Friday 6th November 2026. After this date, access to screenings will be subject to availability and venue capacity.

   3. Complimentary drinks (where applicable) are subject to responsible drinking policies. We reserve the right to refuse service in accordance with venue and licensing regulations.

7. Photography & Recording

   1. The Festival may be photographed or filmed for promotional and archival purposes.

   2. By attending, you consent to being photographed or recorded and to the use of such material by the Festival, unless you notify us in writing in advance. To do so, please contact us at info@ldndocs.com. 

8. Data Protection

   1. Any personal data collected will be processed in accordance with UK data protection law and our Privacy Policy.